Hi, I’m Richard Nurse - the person behind Digital Lifeline.
After nearly 20 years in the tech industry, I’ve seen how technology can empower lives, but also how it can leave people feeling overwhelmed, frustrated, or left behind.
My mission is simple: to make technology stress-free, friendly, and genuinely helpful for everyone, whether you’re running a business, enjoying retirement, or just want your devices to “work, no fuss.”
I offer a personal, jargon-free approach - no call centres, no passing the buck. Just honest, patient, one-to-one support tailored to your needs. Whether it’s sorting out home WiFi, setting up a new device, protecting your privacy, or handling those tedious “digital admin” tasks, I’m here to help.
Think of me as your trusted tech concierge: someone you can call whenever you need help, advice, or just a bit of digital peace of mind.
Outside of tech, you’ll usually find me exploring the countryside, enjoying family time, or tinkering with the latest gadgets, always learning, always happy to share what I know.
Q: What do you love most about your job?
What I love most is helping people overcome their tech challenges and seeing the relief and satisfaction when everything just works. I thrive on deep research, complex problem solving, and constantly expanding my knowledge—there’s always something new to learn, and that keeps me energised and passionate about my work.
Q: What inspired you to start your own business?
I was inspired by the freedom and challenge of running my own business, and the opportunity to create something truly meaningful. I enjoy the sense of ownership and responsibility—it motivates me mentally and physically to deliver my very best every single day.
Q: Why should our clients choose you?
With over 20 years of industry experience, I’ve consistently set the highest standards for myself—working alongside Dragons’ Den entrepreneurs and leaders across multiple sectors. I bring that elite level of expertise and care to every client. You’ll get honest advice, five-star service, and genuine dedication to your success—something you simply won’t find anywhere else.
Q: Can you provide your services online or remotely? If so, please add details.
Absolutely. I can deliver all of my services online or remotely, using secure and reliable tools to provide expert support, project delivery, and ongoing assistance—no matter where you’re based. Whether it’s a consultation, troubleshooting, development, or integration, I make it easy and seamless for you.
Q: What changes have you made to keep your customers safe from Covid-19?
All of my services can be provided 100% online if you prefer, ensuring your safety and peace of mind. I’m flexible with virtual meetings, remote support, and secure online collaboration—so you get the help you need, safely and conveniently.